PLEASE READ ALL OF OUR TERMS AND CONDITIONS BEFORE COMMISSIONING US FOR ANYTHING.

[POLICIES LAST UPDATED September 7TH, 2022]

 

 General Terms of Service
     -MUST BE 18 YEARS OF AGE OR OLDER.

     -Must warn us of any allergies from animals to fabric softeners/detergents.

     -Suit work will not be started until the suit is paid off. The Deposit

     guarantees you a spot in our queue and covers cost of any materials which

     will be bought once the deposit is received.    
     -Updates on suit progress are given on a weekly basis, generally Tuesday

     evenings once suit work has begun.   
     -Unboxing videos are encouraged and very appreciated!    
     -30 Day warranty for repairs  
     -Services* after 30 days will be given a 20% discount on suits made by us

     only    
     -We Do NOT Accept Deadline Dates. This is to help reduce stress on both

     parties.
     -We request that we are informed of refurbishments or alterations on our

     creations. It helps us keep up to date with how our suits are holding up and

     things we need to improve on.​

 

Payment and Commissioner Responsibilities
     -If sending Money Order/Checks, we require you to send them via Certified

     Mail. This will ensure that both parties involved know where the money is

     and when it has been received. You, the Commissioner, will be held

     accountable for any money lost via mail.

     -If making payments it is You, the Commissioner's, responsibility to keep

     up to date with contact on when money is being sent. We work with you so

     you can make payments as needed and we will not hound for payments. It

     is preferred that the first Payment be made to cover the Non Refundable

     Deposit to hold you place in our Queue and so that materials may be

     ordered unless otherwise discussed.

     -Commissioner is responsible to provide needed information and/or items

     necessary to proceed. Crush's CC is not liable for failure to deliver

     commission if The Commissioner fails to provide said necessities.

     -If a refund is desired by The Commissioner, if any parts are completed

     (and are desired by The Commissioner) will be shipped and a partial refund

     will be given. If parts are not desired, items will be adjusted and sold as a

     premade.

 

Nonrefundable Deposits
     -Starter Packs-$400
     -Basic Partials-$500    
     -Full Partials-$700
     -3/4 Partials-$775 [Digitigrade and Plantigrade]    
     -Full Suits-$850 [Digitigrade and Plantigrade]    
     -Foam Bases [Full Detail]-$200    
     -Finished Heads-$325
     -Random Parts-Prices vary depending on part    
     -Plush Props-Prices vary depending on size and complexity
     
**THIS PRICE IS NOT THE PRICE FOR COMMISSIONS. THIS PRICE IS FOR THE DEPOSIT THAT IS NEEDED TO BUY THE MATERIALS AND RESERVE YOUR SPOT IN OUR QUEUE LINE. PLEASE CHECK COMMISSION PRICES PER PRODUCT**

SHIPPING POLICY    
SHIPPING IS PAID SEPARATELY, IT IS NOT INCLUDED ON THE BASE PRICES OR QUOTES OF OUR CREATIONS. It is the commissioner’s responsibility to pay shipping to and from if repairs are needed even under warranty.

     Due to holidays and packages are more likely to be stolen/disappear, we do not feel comfortable shipping your products during this time. Therefore, we have shipping Cutoff and Resume dates:

• Cutoff: Saturday Prior to USA Thanksgiving

• Resumes: First Monday after January 1st.
   
  Rush Order Fees:
  -Our commission slots are a first come, first served basis ranked by the order of who paid when. If you need a rush order, there will be an extra fee of at least 10% depending on difficulty and size of what is being done. In the case that 2 rush orders are in the commission slot, they will fall into which deadline is first.

​

Work Days: Tuesday, Thursday, Friday, Saturday, Sunday